Twake Workspace - Help center

I can't connect my supplier account, what should I do?

3 possibilities are available to you: 1. Check your credentials (login and password for your supplier account) 2. Click on the "synchronize now" button on the screen dedicated to the supplier account 3. Contact Claude at claude@cozycloud.cc specifying in the subject of the e-mail "connector

Ameli informs me of a connection to my account

In April 2022, the Ameli site reinforced connection security. At each connection, it warns you with a message. To import your latest documents, your Cozy connects at regular intervals to your Ameli account. Each of these connections will therefore trigger the sending of a message. In general, synchronization is done

Launch a connector manually

To manually start the import of your data, simply go to the home page of your Cozy server and click on the desired service. A window opens, displaying the accounts you have connected to this service. * Click on the account you want to update and click " Update ".

Will my invoices still be visible in my supplier's customer area?

Yes, Cozy copies your invoices, but does not delete them from your supplier's customer area. Cozy allows you to keep them for the long term. Some suppliers only leave your invoices accessible for a few months. With Cozy, once they're uploaded to your server, you'

IE 11 not supported

Unfortunately, this web browser does not support the security that powers your Cozy. We recommand to upgrade/ install Firefox to improve the experience of your Cozy.

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