Lock the Twake app on my phone

If you want to prevent someone who has access to your phone from accessing your data stored in your Twake, you have the option of automatically locking your application and unlocking it using your password, a code PIN or your biometric fingerprint (fingerprint or face recognition). To activate the automatic

Will all my files be synchronized on my mobile?

Rest assured, the Cozy Drive app only uses a small amount of space on your phone. We do not synchronize the content of your files, but only their metadata (name, size, date, etc.). So it takes up very little space on your phone, and when you want to view a

If I delete a photo from my phone, will it also delete itself from the cloud and free up space?

No, the photos are saved on your Cozy, deleting them from your phone will not delete them from the Cozy. This frees up space on your phone by storing your photos in your Cozy.

I can't connect my supplier account, what should I do?

3 possibilities are available to you: 1. Check your credentials (login and password for your supplier account) 2. Click on the "synchronize now" button on the screen dedicated to the supplier account 3. Contact Claude at claude@cozycloud.cc specifying in the subject of the e-mail "connector

Ameli informs me of a connection to my account

In April 2022, the Ameli site reinforced connection security. At each connection, it warns you with a message. To import your latest documents, your Cozy connects at regular intervals to your Ameli account. Each of these connections will therefore trigger the sending of a message. In general, synchronization is done