Twake Workspace - Help center

I want to delete my account

And it is your right. To do this, we invite you to go to the settings of your Cozy and click on the "Delete my account" button. After clicking, you will receive an e-mail from Claude, our Support Manager to confirm the deletion and unsubscription to the newsletter.

Why does my Twake write to me to notify me of a new connection?

Your Twake will send you a similar message for each connection whose characteristics are different from previous connections. For example if you connect from another place, with another browser… Anything that might lead him to suspect that the login might not be your doing, but someone stealing your password. If

I do not receive emails sent by my Twake

It is important that you enter a valid email address in the settings of your Twake. Indeed, your Twake may need to send you messages. For example, if you have activated multi-factor authentication, each time you log in, a confirmation code will be sent to you by email. If you

Automatically retrieve your invoices and documents

Simplify your daily administration To receive invoices and other documents from one of your online services at your Cozy, you must have the identifiers you use to log in to your supplier's customer area, then follow this procedure: * Go to the Cozy Store app from your homepage * Select

Manage all your passwords with Twake Pass

Twake Pass remembers passwords, and allows you to use them to log in to your various accounts and services, from your computer or smartphone! It is used thanks to an extension on the internet browser of your computer; or a dedicated application for your smartphone (don't worry: it&

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