Twake Workspace - Help center

I have conflicting files, what should I do?

Currently, the sync app has a very cautious approach, probably too much. It tries as much as possible not to overwrite one of your files with an older version. As soon as it has the slightest doubt, it creates a file suffixed by `conflict` which contains a copy of your

How to automatically synchronise a folder with my Twake

The Twake Desktop application installed on your computer allows you to synchronise a folder on your drive with your Twake account. For synchronization to work, it is recommended that the application always runs in the background when your computer is on. Thus, all the modifications you make in the local

Why are some connectors under maintenance?

While they worked perfectly for several months, some of your connectors are sometimes temporarily deactivated to be put into maintenance. This is for two distinct reasons:   1- The site on which the data is retrieved has been modified    Our team must then update the connector. Many simple changes are made

I want to delete my account

And it is your right. To do this, we invite you to go to the settings of your Cozy and click on the "Delete my account" button. After clicking, you will receive an e-mail from Claude, our Support Manager to confirm the deletion and unsubscription to the newsletter.

Why does my Twake write to me to notify me of a new connection?

Your Twake will send you a similar message for each connection whose characteristics are different from previous connections. For example if you connect from another place, with another browser… Anything that might lead him to suspect that the login might not be your doing, but someone stealing your password. If

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